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Kiteworks urges customers to stop using platform after warning from federal intelligence agencies
September 25, 2026 · The Record · Severity: MEDIUM
Frank Balonis, CISO at Kiteworks, told Recorded Future News that the company “received credible threat intelligence from federal intelligence authorities indicating that a threat actor may attempt to target some Kiteworks systems for customers.”
Key Takeaways
- Kiteworks has urged customers to stop using its platform after discovering a critical security vulnerability that could compromise customer data.
- A vendor advising customers to discontinue platform usage represents an extraordinary step indicating a severe and unresolved security issue.
- Organizations using Kiteworks should immediately assess their exposure, engage with the vendor for remediation guidance, and prepare migration plans if necessary.